8364 Casino & Sportsbook Data Care

This page describes what we collect when you use 8364 and how we keep that data protected. We at 8364 take privacy seriously — your email, payment details, and account activity are encrypted and stored securely. We do not sell or share your personal information with third parties outside our payment and compliance process.

Our privacy policy applies to all users who access 8364 from supported jurisdictions where our service is available under local law. When you create an account, deposit funds, or place a wager, you're providing data to us. We explain below exactly what we collect, why, how long we keep it, and what rights you have over your information.

If you have questions about your data or wish to request access or deletion, contact our support team. We respond to all data requests within 14 business days.

What Data We Collect on 8364

When you register an account on 8364, we collect your email address, phone number, full name, and date of birth. We ask for this information to create your login credentials, send you account notifications, and verify your identity before your first withdrawal. We do not require your full address unless you request it for payment processing.

When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction date, amount, payment method, and confirmation reference. We use this data to reconcile your account balance and comply with financial reporting requirements. Your payment processor (e.g., mobile banking or local payment) also retains records on their own systems according to their privacy policy.

When you place a wager on sports markets or play games on 8364, we log your bet details: the market, amount, odds, settlement time, and outcome. This information stays in your account history indefinitely for record-keeping and dispute resolution. We use aggregated (non-personal) betting data to improve game recommendations and market offerings, but we do not sell individual betting records.

Account data: Email, phone, name, date of birth, and ID photo (for KYC verification).
Transaction data: Deposits, withdrawals, and all payment confirmations linked to your account.
Betting data: Wagers placed, odds, settlement status, and account balance history.
Device data: IP address, device type, browser version, and login timestamps for security.

How We Use Your Data on 8364

We use your email to send login links, password resets, and account notifications (e.g., "Your withdrawal was approved"). You can manage notification frequency in your account settings. We use your phone number for optional two-factor authentication — if you enable SMS verification, we send a code to confirm login attempts.

We use your payment details solely to process deposits and withdrawals. We do not store full credit card numbers; payment processors (online payment, e-wallet, etc.) handle that encryption themselves. We record only the last four digits and transaction reference for your account history.

We use your betting and game history to settle wagers, calculate your balance, and detect unusual patterns (e.g., rapid account changes) that may indicate fraud or unauthorized access. We share account information with our compliance team if required by law in your jurisdiction, but we do not voluntarily report individual betting activity to third parties.

Data retention: We keep your account data for 24 months after account closure. If you request deletion before closure, we anonymize your records instead of full deletion to comply with financial auditing requirements.

Your Rights and Data Access on 8364

You have the right to request a copy of all personal data we hold about you. Contact our support team with your account email, and we send a complete data export within 14 business days. The export includes your account settings, transaction history, and betting records in a standard format.

You have the right to request correction if your name, phone, or email is inaccurate. Log into your account and edit "Account Settings" directly, or contact support. Changes take effect immediately.

You have the right to request deletion of your account. Note that deletion does not erase transaction records — those are retained for financial compliance. However, we will anonymize your personal identifiers (name, email, phone) after 24 months so the records cannot be linked back to you. If you request deletion, your account becomes inaccessible within 48 hours.

Request data export: contact support with your account email.
Update account details: log in and edit "Account Settings" directly.
Request account deletion: contact support; anonymization begins after 24 months.
Opt out of marketing emails: toggle the notification setting in account preferences.

Cookies and Tracking on 8364

We use cookies to keep you logged in and remember your language preference. These cookies are essential for 8364 to function. We do not use tracking cookies (e.g., Google Analytics) that profile your behavior across other websites. We do not set third-party cookies for advertising.

When you use 8364 on mobile via our app or browser, we log your IP address, device type, and login times for fraud prevention. This data helps us detect if your account is accessed from an unusual location or device and alert you via email or SMS.

Third-Party Processors and Data Sharing

Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment details directly and handle encryption on their own servers. We do not see your full card or e-wallet credentials — only transaction confirmation. They follow their own privacy policies; review them on their websites.

Our servers may sit outside your jurisdiction (e.g., in Singapore or Malaysia). Your data is encrypted in transit and at rest using industry-standard protocols. We do not transfer data to the United States or Europe unless required by legal process.

If required by law in your jurisdiction, we may disclose limited account information (e.g., your name and transaction history) to local regulators or law enforcement. We will not do this voluntarily and will notify you if legally permitted to do so.

Policy updates: We may update this privacy policy if our practices change. We will notify you of material changes via email at least 30 days before they take effect. Continued use of 8364 after notification means you accept the updated policy.

Privacy Commitments at 8364

We commit to protecting your personal data according to standard industry practices. We use HTTPS encryption for all traffic between your device and our servers. We do not use your data for marketing purposes without your explicit opt-in. We do not sell your betting history or personal profile to advertisers or research firms.

Our privacy policy applies to all access to 8364, whether from Jakarta, Surabaya, Bandung, Medan, or any supported jurisdiction. Our service is available only where local law permits. If you access 8364 from a territory where it is prohibited, we may close your account without notice.

Questions about your privacy or data access? Contact our support team via chat, email, or phone during business hours. We aim to respond to all data requests within 14 business days.